Get in Touch with Lumivora
We're here to help with any questions about our natural wellness products, shipping, or services. Reach out to our dedicated team today.
Send us a Message
Have questions about our products, ingredients, or shipping? Fill out the form below and our team will respond within 24 business hours. We're committed to providing you with the best customer service experience.
Contact Information
Address
123 Green Street
London, EC1A 1BB
United Kingdom
Phone
+44 20 7946 0958Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Response Time
We typically respond to all inquiries within 24 business hours. For urgent matters, please call us directly during business hours. We appreciate your patience and look forward to assisting you.
Our Location
Visit our office in the heart of London to experience our products firsthand. Our knowledgeable team is ready to discuss your wellness goals and recommend the perfect products for your needs.
Frequently Asked Questions
Natural supplements for men offer numerous scientifically-backed benefits that support overall health and vitality. Our specially formulated men's wellness products are designed to enhance energy levels, support hormonal balance, and promote cardiovascular health.
Key benefits include improved stamina and endurance, enhanced mental clarity and focus, better sleep quality, and increased physical performance. Our supplements contain carefully selected ingredients like tribulus terrestris, saw palmetto, and ginseng that work synergistically to support male wellness.
Regular use of our natural supplements can help maintain healthy testosterone levels, support prostate health, and boost overall vitality. Unlike synthetic alternatives, our plant-based formulations are gentle on the body while delivering powerful results.
Our premium anti-aging cream is formulated with a potent blend of natural ingredients and cutting-edge skincare science to reduce visible signs of aging. The cream works on multiple levels to rejuvenate and restore youthful radiance to your skin.
The formula contains retinol alternatives derived from plant sources, hyaluronic acid for deep hydration, and powerful antioxidants like vitamin C and E. These ingredients work together to stimulate collagen production, improve skin elasticity, and reduce the appearance of fine lines and wrinkles.
Our cream also includes peptides that support skin firmness and natural moisturizers that keep your skin hydrated throughout the day. With consistent use, you'll notice improved skin texture, reduced age spots, and a more youthful, glowing complexion.
Most customers report visible improvements within 4-6 weeks of regular application, with optimal results achieved after 12 weeks of continued use.
Yes, all Lumivora products are carefully formulated to be gentle and safe for sensitive skin types. We understand that sensitive skin requires special care, which is why we've eliminated harsh chemicals and irritating ingredients from all our formulations.
Our products are free from parabens, sulfates, synthetic fragrances, and artificial dyes. Instead, we use soothing natural ingredients like chamomile, aloe vera, and calendula that calm inflammation and reduce redness.
Each product undergoes rigorous dermatological testing to ensure it won't cause irritation or adverse reactions. We recommend doing a patch test on a small area of skin before full application, especially if you have extremely reactive skin.
If you have specific skin concerns or allergies, feel free to contact our team, and we can recommend the most suitable products for your individual needs.
We offer fast and reliable shipping throughout the United Kingdom. All orders are carefully packaged to ensure your products arrive in perfect condition.
Shipping Rates:
- Orders under £50: £3.99 standard shipping
- Orders £50 and above: FREE standard shipping
- Express delivery available: £9.99 for next-business-day delivery
Standard delivery typically takes 3-5 business days. All orders are tracked, and you'll receive a tracking number via email so you can monitor your shipment.
We ship Monday through Friday, with orders placed before 2 PM dispatched the same day. Weekend and holiday orders will be processed on the next business day.
We stand behind the quality of our products and offer a hassle-free 30-day money-back guarantee. If you're not completely satisfied with your purchase, we'll refund your money in full.
Return Process:
- Contact our customer service team within 30 days of purchase
- Provide your order number and reason for return
- Ship the product back to us in its original packaging
- Receive a full refund within 5-7 business days of receiving your return
Return shipping is free for defective products or items damaged during shipping. For other returns, standard return shipping costs apply. Please note that products must be unused and in original condition to qualify for a refund.
Most of our product range is vegan and cruelty-free. We're committed to ethical sourcing and sustainable practices throughout our supply chain.
All our products are never tested on animals, and we work exclusively with suppliers who share our commitment to animal welfare. Our formulations avoid animal-derived ingredients wherever possible.
Some of our skincare products contain beeswax or honey for their exceptional moisturizing and healing properties. These are clearly labeled, and we ensure all honey is ethically sourced from sustainable beekeeping operations.
For a complete list of vegan products or if you have specific dietary or ethical requirements, please check individual product pages or contact our team for personalized recommendations.
Why Choose Lumivora?
100% Natural Ingredients
All our products are formulated with pure, natural ingredients sourced from sustainable suppliers around the world. No synthetic chemicals, no harmful additives.
Science-Backed Formulas
Our products are developed by experts in dermatology and nutritional science. Every ingredient is selected based on clinical research and proven efficacy.
Best Value for Money
Premium quality doesn't have to be expensive. We offer competitive pricing and free shipping on orders over £50, ensuring you get the best value.
Expert Customer Support
Our knowledgeable team is here to help. Get personalized product recommendations and expert advice to achieve your wellness goals.
30-Day Money-Back Guarantee
Not satisfied? We'll refund your money within 30 days, no questions asked. Your satisfaction is our top priority.
Eco-Friendly Packaging
We care about the planet. All our packaging is recyclable and made from sustainable materials to minimize our environmental impact.