Cookie Policy
At Lumivora, we use cookies and similar technologies to enhance your browsing experience, understand how you interact with our website, and deliver personalized content and advertising. This Cookie Policy explains what cookies are, how we use them, and your rights regarding their use.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They contain information about your browsing activity and preferences. Cookies are widely used across the internet to make websites function more effectively and provide a better user experience.
There are two main types of cookies: session cookies, which are temporary and deleted when you close your browser, and persistent cookies, which remain on your device for a specified period or until you manually delete them. Cookies can be set by the website you're visiting (first-party cookies) or by third-party services that the website uses (third-party cookies).
Cookies serve various purposes, including remembering your login information, storing your preferences, tracking your behavior for analytics purposes, and displaying targeted advertisements. While cookies are essential for modern web functionality, they also raise privacy concerns, which is why we're committed to transparency about how we use them.
Types of Cookies We Use
Essential Cookies
Essential cookies are necessary for the basic functionality of our website. These cookies enable core features such as user authentication, shopping cart management, payment processing, and security measures. Without these cookies, our website would not function properly, and you would not be able to complete essential tasks like making purchases or accessing your account.
Examples include cookies that remember your login status, maintain your shopping cart contents, and prevent fraudulent activities. These cookies are always active and cannot be disabled without affecting your ability to use our website.
Performance and Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. These cookies collect information about the pages you visit, the time you spend on each page, the links you click, and any errors you encounter. This data helps us identify areas for improvement and optimize the overall performance of our website.
We use Google Analytics to track website traffic and user behavior. The information collected is anonymized and aggregated, meaning it cannot be directly linked to you as an individual. This allows us to make data-driven decisions to enhance your experience without compromising your privacy.
Preference and Functionality Cookies
These cookies remember your preferences and choices to provide a more personalized experience. They store information such as your language preference, currency selection, font size adjustments, and other customization options you may have set during your visit.
By using preference cookies, we can tailor the website to your individual needs without requiring you to reconfigure your settings every time you visit. This enhances user convenience and makes your browsing experience more efficient.
Marketing and Targeting Cookies
We use marketing cookies to track your interests and deliver targeted advertisements that are relevant to you. These cookies may be set by third-party advertising networks and platforms such as Google Ads, Facebook Pixel, and other marketing partners.
These cookies help us understand which products and services interest you most, allowing us to show you advertisements that are more likely to be relevant. They also help us measure the effectiveness of our marketing campaigns and advertising efforts. You can opt out of targeted advertising, though you will still see non-targeted ads.
How We Use Cookies
- • Enhancing User Experience: Cookies help us remember your preferences, language settings, and browsing history, making your visits more convenient and personalized.
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- • Analytics and Performance Monitoring: Cookies enable us to gather data about website traffic, user behavior, and performance metrics, helping us optimize our site continuously.
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- • Social Media Integration: We use cookies to enable social media sharing features and track the effectiveness of our social media campaigns.
- • Remarketing: Cookies allow us to show you relevant products you've viewed on our site when you visit other websites, reminding you of items that interested you.
Third-Party Cookies
Our website may contain content or links to third-party websites and services that use their own cookies. These third-party cookies are not controlled by Lumivora, and we are not responsible for their privacy practices. Some of the third-party services we use include:
- Google Analytics: For website traffic analysis and user behavior tracking
- Google Ads: For displaying targeted advertisements across the web
- Facebook Pixel: For tracking conversions and delivering targeted ads on Facebook and Instagram
- Payment Processors: For secure payment processing and fraud prevention
- Social Media Platforms: For social sharing and integration features
- Email Marketing Services: For tracking email campaign performance and user engagement
We recommend reviewing the privacy policies of these third-party services to understand how they collect and use your data. You may also have the option to opt out of their data collection practices through their respective privacy settings.
Your Cookie Preferences and Rights
You have the right to control how cookies are used on our website. Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can manage your cookie preferences through your browser settings or through our cookie consent banner.
Browser Settings
You can control cookies through your browser's privacy settings. Most browsers allow you to:
- • Accept or reject all cookies
- • Accept only certain types of cookies
- • Delete cookies after each session
- • Block cookies from specific websites
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner allowing you to:
- • Accept all cookies
- • Reject non-essential cookies
- • Customize your preferences
- • Manage settings at any time
Important Note: If you disable essential cookies, you may not be able to use certain features of our website, such as logging in, making purchases, or accessing your account. Non-essential cookies can be disabled without affecting core functionality, though your experience may be less personalized.
Cookie Duration
Different cookies have different lifespans depending on their purpose:
Session Cookies
These cookies expire automatically when you close your browser. They are used to maintain your session and ensure continuity during your visit.
Persistent Cookies
These cookies remain on your device for a specified period, ranging from a few days to several years. They are used for remembering preferences, login information, and tracking user behavior over time.
Expiration and Deletion
You can manually delete cookies at any time through your browser settings. When a cookie expires, it is automatically removed from your device. Essential cookies may be renewed each time you visit to maintain functionality.
Data Privacy and Security
We take your privacy seriously and are committed to protecting your personal information. Cookies used on our website are subject to our Privacy Policy, which outlines how we collect, use, and protect your data. We implement industry-standard security measures to ensure that cookie data is encrypted and stored securely.
We do not share your cookie data with third parties without your consent, except where necessary for website functionality and service provision. Any data collected through cookies is used solely for the purposes outlined in this policy and our Privacy Policy.
If you have concerns about how your data is being used or if you believe your privacy has been compromised, please contact us immediately. We are committed to addressing your concerns and ensuring compliance with all applicable privacy laws and regulations, including GDPR and CCPA.
Your Privacy Rights
- ✓ Right to Access: You have the right to know what data we collect through cookies
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- ✓ Right to Portability: You can request your data in a portable format
Managing Cookies in Your Browser
Here are instructions for managing cookies in popular browsers:
Google Chrome
- 1. Click the menu icon (three dots) in the top-right corner
- 2. Select "Settings"
- 3. Click "Privacy and security"
- 4. Select "Cookies and other site data"
- 5. Choose your preferred settings
Mozilla Firefox
- 1. Click the menu icon (three horizontal lines) in the top-right
- 2. Select "Settings"
- 3. Click "Privacy & Security"
- 4. Scroll to "Cookies and Site Data"
- 5. Adjust your preferences as needed
Safari
- 1. Click "Safari" in the menu bar
- 2. Select "Preferences"
- 3. Click the "Privacy" tab
- 4. Manage cookie settings under "Cookies and website data"
Microsoft Edge
- 1. Click the settings icon (three dots) in the top-right
- 2. Select "Settings"
- 3. Click "Privacy, search, and services"
- 4. Manage "Cookies and other site permissions"
Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. However, there is currently no industry standard for recognizing DNT signals, and many websites, including ours, do not respond to DNT requests.
We recommend using your browser's cookie settings and our cookie consent preferences to control how cookies are used on our website, as these methods provide more direct control over your data collection preferences.
Changes to This Cookie Policy
Lumivora may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the bottom of this page.
Your continued use of our website following the posting of changes constitutes your acceptance of the revised Cookie Policy. We encourage you to review this policy periodically to stay informed about how we use cookies and protect your privacy.
Contact Us
If you have any questions, concerns, or requests regarding our use of cookies or this Cookie Policy, please don't hesitate to contact us. We're here to help and will respond to your inquiries promptly.
Lumivora Contact Information
Address
123 Green Street
London, EC1A 1BB
United Kingdom
Business Hours
Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
For privacy-related inquiries, you can also visit our Privacy Policy page or review our Terms of Service for additional information about how we handle your data.
Summary of Your Cookie Rights
At Lumivora, we believe in transparency and user control. Here's a quick summary of your rights regarding cookies:
- 1. You can control cookies through your browser settings at any time
- 2. You can accept or reject cookies when you first visit our website
- 3. You can change your cookie preferences at any time after your initial choice
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- 5. You have the right to request information about the cookies we use
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Last Updated: This Cookie Policy was last updated in 2024. We review and update this policy regularly to ensure it remains accurate and compliant with current regulations.